Environmental & Sustainability Strategy
Exams Appeal Procedure
This document sets out the processes for appealing against decisions made by the JCQ awarding bodies in relation to GCSE, GCE, Principal Learning and Project qualifications undertaken at New College Stamford.
Gender Pay Gap Report
Click the link below to review our Gender Pay Gap Report
Poor Weather Procedure
In the event of College closure due to poor weather, information can be accessed in the following ways:
- Our website homepage
- Rutland Radio (97.4 and 107.2 FM), BBC Radio Lincolnshire (94.9FM) and Heart FM (102.7 FM) snow alerts
- Facebook & Twitter
- SMS text messages to students and staff
The College will also take the following measures:
- When freezing conditions are expected the Estates team will spread salt on outside walkways and steps the preceding afternoon in an attempt to prevent freezing. The weather will be regularly checked with the Met Office.
- If it does freeze overnight the areas will be checked to see if further salting is required.
- In the event of snow falling, clearance will be undertaken by hand on walkways and steps.
- If very heavy snow falls outside contractors will be brought in with specialist equipment to clear snow.
The College aims to maintain safe passage through the Campus’s main external routes as far as is practicable within its resources.
It is expected that members and employees of the College and visitors, will take due care for their own safety and that of others in adverse conditions.
Privacy — GDPR
Notice about how we use your personal information
Personal data which we collect about you via our website is held on and processed by computers situated at Stamford College. The College will retain this data for a reasonable period or for as long as the law requires.
The College may use personal data collected from you via our website to manage and monitor use of our website. Otherwise, we will only use this personal data for the purposes for which it was collected, unless you have given us permission to use it for other stated purposes. For example, if you supply us with your name and address so we can send you a prospectus for a particular department, and at the same time you agree that we may send you similar information in the future, we may subsequently invite you to an open day at that department.
There may be circumstances in which the College will ask you to agree to us disclosing your personal data to certain third parties under this lawful basis.
If at any time you want to withdraw any permission you have given us to provide you with services, or to use your personal data in any other way, please inform us by email.
You have a number of rights over your personal information, which are:
- the right to make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy about the way your personal data is being used – please refer to the ICO’s website for further information about this (https://ico.org.uk/);
- the right to ask us what personal information about you we are holding and to have access to a copy of your personal information;
- the right to ask us to correct any errors in your personal information;
- the right, in certain circumstances such as where our use of your personal information is based on your consent and we have no other legal basis to use your personal information, to ask us to delete your personal information;
- the right, in certain circumstances such as where we no longer need your personal information, to request that we restrict the use that we are making of your personal information;
- the right, in certain circumstances, to ask us to review and explain our legitimate interests to you; and
- the right, where our use of your personal information is carried out for the purposes of an agreement with us and is carried out by automated means, to ask us to provide you with a copy of your personal information in a structured, commonly-used, machine-readable format.
For more information on your privacy and cookies please read: https://ieg.ac.uk/privacy/
Freedom of Information
This site guides you to information and explains how you can request information. The Freedom of Information Act 2000 established a general right of access to information held by public authorities, subject to certain exemptions.
So far as is possible, the College wishes to provide members of the public with any information it holds, on request. The College is committed to promoting public understanding of its nature and activities via the systematic publication of relevant information. It will provide, where practical and permissible, additional information to members of the public in cases where routinely published information does not provide them with the information they require.
To find out more about the Freedom of Information Act and your rights, please see the Information Commissioner’s Office website, ICO website
We welcome feedback on our policies and procedures and the way they operate. We are interested to know of any possible or actual adverse impact that our policies may have on any groups in respect of gender or marital status, race, disability, sexual orientation, religion or belief, age or other characteristics.
Please email any comments to FOI@stamford.ac.uk
Click here to read our Freedom of Information Act Publication Scheme 2020
Click here to read our Freedom of Information Policy
Statement on the use of Tuition Fund
Inspire Education Groups statement on the use of the 16 – 19 tuition fund. Please click here.
Site Rules for Contractors
In line with the Stamford College Health and Safety policy, learners should not be allowed in areas where builders are working, so such workers should have no contact with children. However, where contractors do come into contact with children, they are required to undergo appropriate checks. These Contractors may be issued with frequent visitor badges.
Other contractors e.g. those who come on site only to carry out emergency repairs or service equipment, and who would not be expected to be left unsupervised on College premises should be issued with infrequent visitor badges.
Contractors will sign in at Reception who will inform Estates that the contractor has arrived. Someone from Estates will escort the contractor to Estates, where the contractor will be asked to read the contractors’ regulations and sign to say that they will comply. Depending on whether or not they are DBS (Disclosure and Barring Service) checked, the Contractor will then either be left to get on with their work, or will be escorted and supervised at all times.
A Contractor is responsible for ensuring that the same procedures are followed by any Sub Contractors.
- You must wear a College ID badge at all times.
- You must adhere to Stamford College’s safeguarding procedures as outlined above.
- At the end of the day/job you must sign out at Estates and at the Welcome Zone and return your ID badge.
- Do not start work without clearance to do so.
Fire Procedures and Precautions:
- You must know the evacuation routes and nearest assembly point for the area you’re working in before you start.
- If you discover a fire, sound the alarm by activating a fire call point and make your way to the nearest assembly
- Do not obstruct any fire escape routes.
- Do not misuse fire extinguishers i.e. as door props.
- No smoking unless in designated area i.e. smoking shelter
First Aid Assistance:
To summons assistance for injury or illness, contact a member of staff or Main Reception who will be able to summons a first aider.
Give location of incident and a brief description of what’s happened Report all accidents
- Toilets located throughout the college.
- Restaurants/cafes are available on the first and second floor.
- Vending machines are available on the first and second floor.
- Water stations are available throughout the college.
Permit to Work System (PTW):
The college operates a strict PTW system for the following areas of work:
- Hot Works
- Confined Spaces
- Working at Height
PTW must be arranged through the Estates Office before work commences.
You must comply with traffic restrictions whilst on College property.
Do not exceed the speed limit displayed, or no more than 10 mph if not specified.
Always be aware of people moving across the site, particularly over road ways. Secure all loads on vehicles. If reversing use a banks person.
Personal Protective Equipment (PPE):
PPE must be worn whilst you are carrying out work on the College premises as indicated by your risk assessments.
Take appropriate security measures whilst on site. DO NOT leave tools unattended and keep vehicles locked. Take particular care with any hazardous materials.
Disposal of Waste:
Ensure all waste is disposed of correctly, either as agreed with the Property Manager or by removing it from the site yourself for safe disposal or re-cycling.
Please be aware of College staff and learners whilst you are working. DO NOT allow anyone to enter areas that have been closed off during your work, or to handle equipment or other materials. Warning signs and cordons should be displayed as appropriate.
The SFA has set out that it is a requirement to publish a Fees and Charging Policy that outlines the fees colleges and providers are planning to set for sub-contracting in each academic year.
Below is the Group’s Partnership Policy which provides a comprehensive overview of the supply-chain fees and charges policy and also outlines the process that the college will use to secure subcontractors.
Payments to Subcontractors for 2020 – 21 and 2021 – 22 are available in the document titled ‘Supply Chain Fees information 20 – 21’.
University Centre Policies and Procedures
All UCP policies for students starting their course in the 2020⁄21 and 2021⁄22 academic year, should visit www.ucp.ac.uk/policies.
Stamford College HE Student Terms and Conditions for 2020⁄21 will remain in place for those students admitted during the September 2020 enrolment period.
The policies below are for students who started an HE course at Stamford College on or before the 2019⁄20 academic year.
Academic Appeals Policy
Compliments, Comments and Complaints
Praise and Complaints are used to monitor, review and improve the quality of our customers’ experience at New College Stamford. Important feedback from our customers, clients, students and staff members can contribute to the review and continuous improvement of our services and processes.
To ensure all complaints and comments are dealt with in an effective manner we have produced the below Praise and Complaints Policy, please click the link to see more.
If you would like to praise us, or if unfortunately you have a complaint to make, please phone us on: 01780 484 300 or download and complete our Complaints and Praise Form and email it to firstname.lastname@example.org or fill in the form below.