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Catering and Hospitality

Hospitality Supervision and Leadership Diploma Level 3

  • Course Type: Diploma

What can this course lead to?

On successful completion of this course, you can progress to a supervisory or management higher level qualification, apprenticeship or employment. You would expect to be looking at roles as a Supervisor or Trainee Manager.

Who is it for?

Could you see yourself working in some of the best hotels and restaurants in the world? Then why not consider a career within the hospitality industry? This qualification focuses on supervisory roles within the restaurant and bar industry, front of house and event organisation.

What is covered?

Some of the units you will study are as follows:

  • 401 Set objectives and provide support for team members
  • 402 Develop working relationships with colleagues
  • 403 Contribute to the control of resources
  • 404 Maintain health, hygiene, safety and security of the working environment
  • 405 Lead a team to improve customer service
  • 406 Contribute to promoting hospitality products and services
  • 410 Supervise food services
  • 411 Supervise drinks services
  • 426 Supervise practice for handling payments
  • 429 Contribute to the selection of staff for activities

Frequently Asked Questions (FAQs)

A releveant Diploma Level 2 or equivalent. You will also be required to gain evidence for this qualification through work experience.

Worried about your grades?

Whatever your results, we want to assure you that extenuating circumstances will be considered should you not have the grades indicated above. 

We will review each application on a case-by-case basis to ensure you get a place on the course most suitable for you.

One of the ways we do this is through a very effective ‘6 weeks to success programme’ that operates from the first day you start your course. This includes support such as (but not limited to):

  • Allowing you to change courses if you change your mind in the first 6 weeks
  • Moving you between course levels if you are finding your current level too easy / too hard
  • Incorporating English and maths GCSE resits in to your timetable if you don’t meet the grades you need
  • One-to-one reviews with your academic tutor to ensure you are progressing and achieving well

Our course enquiries and admissions team are available remotely throughout this unprecedented period. They can be contacted at should you have any further questions.

Start date: 02/09/2024

Course Code
1 year
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