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Question 2

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These results are a suggestion of courses you may want to explore but are by no means a definitive list and individual entry requirements do apply.

Hospitality Supervision and Leadership Diploma Level 3

Practical Vs Theory


Course overview

Could you see your­self work­ing in some of the best hotels and restau­rants in the world? Then why not con­sid­er a career with­in the hos­pi­tal­i­ty indus­try? This qual­i­fi­ca­tion focus­es on super­vi­so­ry roles with­in the restau­rant and bar indus­try, front of house and event organisation. 


What Does The Pro­gramme Include

You will gain prac­ti­cal train­ing in our indus­try stan­dard restau­rant to devel­op new skills and enhance exist­ing skills. Through a process of prac­ti­cal ses­sions, demon­stra­tions, group work­shops and one to one train­ing, you will be taught the skills need­ed to be assessed as com­pe­tent in a wide range of man­age­ment styles and tech­niques. All prac­ti­cal learn­ing is re-enforced by study­ing the the­o­ry in the classroom.

Entry Require­ments

A rele­veant Diplo­ma Lev­el 2 or equiv­a­lent. You will also be required to gain evi­dence for this qual­i­fi­ca­tion through work experience.

Wor­ried about your grades?

What­ev­er your results, we want to assure you that exten­u­at­ing cir­cum­stances will be con­sid­ered should you not have the grades indi­cat­ed above. 

We will review each appli­ca­tion on a case-by-case basis to ensure you get a place on the course most suit­able for you.

One of the ways we do this is through a very effec­tive 6 weeks to suc­cess pro­gramme’ that oper­ates from the first day you start your course. This includes sup­port such as (but not lim­it­ed to):

  • Allow­ing you to change cours­es if you change your mind in the first 6 weeks
  • Mov­ing you between course lev­els if you are find­ing your cur­rent lev­el too easy / too hard
  • Incor­po­rat­ing Eng­lish and maths GCSE resits in to your timetable if you don’t meet the grades you need
  • One-to-one reviews with your aca­d­e­m­ic tutor to ensure you are pro­gress­ing and achiev­ing well

Our course enquiries and admis­sions team are avail­able remote­ly through­out this unprece­dent­ed peri­od. They can be con­tact­ed at enquiries@​stamford.​ac.​uk should you have any fur­ther questions.

How The Course Will Be Assessed

You will be assessed through prac­ti­cal and ongo­ing obser­va­tions and assess­ments, with some small assign­ment tasks. There is no for­mal prac­ti­cal or the­o­ret­i­cal exam­i­na­tions for this programme.

Addi­tion­al Information

You will require a uni­form, equip­ment, ref­er­ence books, and the abil­i­ty to par­tic­i­pate in edu­ca­tion­al vis­its to sup­port your learn­ing. Health, safe­ty and hygiene stan­dards will need to be met and work expe­ri­ence will assist your pro­gres­sion and pos­si­ble employment.

Poten­tial Future Career

On suc­cess­ful com­ple­tion of this course, you can progress to a super­vi­so­ry or man­age­ment high­er lev­el qual­i­fi­ca­tion, appren­tice­ship or employ­ment. You would expect to be look­ing at roles as a Super­vi­sor or Trainee Manager.

Course Con­tent

Some of the units you will study are as follows:

  • 401 Set objec­tives and pro­vide sup­port for team members
  • 402 Devel­op work­ing rela­tion­ships with colleagues
  • 403 Con­tribute to the con­trol of resources
  • 404 Main­tain health, hygiene, safe­ty and secu­ri­ty of the work­ing environment
  • 405 Lead a team to improve cus­tomer service
  • 406 Con­tribute to pro­mot­ing hos­pi­tal­i­ty prod­ucts and services
  • 410 Super­vise food services
  • 411 Super­vise drinks services
  • 426 Super­vise prac­tice for han­dling payments
  • 429 Con­tribute to the selec­tion of staff for activities


Infographic_Catering Hosp1 Infographic_Catering Hosp2 Infographic_Catering Hosp3



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