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Principles of Business Administration - 21/22

Practical Vs Theory


Course overview

This qualification has been developed to enable learners to progress into employment in a business adminstration role or onto higher level studies.


How The Course Will Be Assessed

You will be assessed via a portfolio of evidence.

Potential Future Career

On successful completion of this qualification, you could progress to:

  • NCFE Level 3 Certificate in Principles of Business Adminstration
  • NCFE Level 2 Apprenticeship in Business Administration
  • NCFE Level 3 Apprenticeship in Business Administration
  • NCFE Level 3 Diploma in Skills for Business- Human Resources
  • NCFE Level 4 NVQ Diploma in Business Administration

It may also be useful if you are studying qualifications in the following sector areas:

  • Travel and Tourism
  • Sport, Leisure and Recreation
  • Retail
  • Health, Public Services and Care
  • Arts, Media and Publishing

Course Content

You will study the following:

Mandatory units:

  • Principles of providing administrative services
  • Principles of business document production and information management
  • Understand communication in a business environment
  • Understand employer organisations
  • Understand how to develop working relationships with colleagues

Optional units:

  • Understand how to carry out business adminstration tasks
  • Understand how to provide administrative support for meetings
  • Understand how to prepare text
  • Understand how to store, retrieve and archive information
  • Understand the administration of human resource records
  • Understand how to use and maintain supplies and office equipment
  • Understand customer service
  • Understand the use of research in business
  • Principles of customer relationships
  • Know how to publish, integrate and share using social media
  • Exploring social media
  • Understanding the safe use of online and social media platforms
  • Principles of equality and diversity in the workplace
  • Principles of marketing theory
  • Principles of digital marketing
  • Principles of team leading


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Studying at the college has provided me with skills to secure an unconditional offer to study Marketing and Advertising at Leeds Beckett University.

Emily Jolley



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