Practical Vs Theory
Gain an introduction to the world of travel and tourism through the study of customer service, business, events, marketing, retail, hospitality operations, European destinations, UK destinations and the business behind travel and tourism. In year two, you will specialise in cabin crew and have the opportunity to visit an airline training centre to experience real cabin crew training. You will also learn the basic background knowledge, skills and understanding of cabin crew in our own onsite aircraft cabin ‘Stamford Airways’. You will have the opportunity to take a part in a range of visits to gain a real insight of UK and European tourism industries. Previous trips have included Disney Paris, Harry Potter World, Butlins and The William Cecil Hotel. You will also gain top tips from guest lecturers from The George Hotel, Stamford and Thomas Cook’s Overseas Team. This course is approximately 60% theory and 40% practical. You will study the following units:
- The World of Travel and Tourism.
- Global Destinations
- Managing the Customer Experience
- Travel and Tourism Enterprises
- Researching Current Issues in Travel and Tourism
- The UK as a Tourist Destination
- Business Operations in Travel and Tourism
There are optional units which include the Cruise industry, Visitor Attractions, Working Overseas, Events and Conferences, and Work Experience.