Practical Vs Theory
Course overview
This qualification is suitable for learners aged 19 and above. It is designed for learners who want to increase their knowledge and understanding of Workplace Violence and Harassment across any sector.
Additional Information
For more information contact Jobsmart on:
Tel: 01733 863068
Email: jobsmart@peterborough.ac.uk
Potential Future Career
Learners who achieve this qualification could progress to:
- NCFE Level 3 Certificate in the Principles of Customer Service (601÷7073÷6)
- NCFE Level 3 Diploma in Customer Service (601÷3974÷2)
- NCFE Level 3 Diploma in Skills for Business: Customer Service (603÷2491÷0).
It may also be useful to learners studying qualifications in the following sectors:
- Retail
- Health
- Public Services and Care
- Business, Administration and Law.
Course Content
This qualification will focus on the study of possible causes of violence in the workplace and how to reduce the risk of workplace violence and harassment.












































































































“”
It has been an honour working with Ben. The dedication within himself has led to excellent results! — Rob Bradshaw, Posh Football Ground.